AI-Driven Chatbots and Conversational Agents

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To have a personal assistant in our day-to-day life is a great way to free ourselves from our hectic business schedules and plans.

A Personal Assistant to keep us

  • Up-to-date on the current affairs
  • Give us the daily weather report before we head out anywhere
  • Manage all of our calendars
  • Set appointments & reminders for important occasions

AI-driven Chatbots and Conversational Agents are here to provide us with such luxury!!!

Chatbots are developed through Artificial Intelligence in such a way that it can handle conversations and carry out the unstructured flow of a human to human conversation.

According to Oxford Dictionaries, a Chatbot is a computer program designed to simulate a conversation with human users, especially over the Internet.

Chatbots utilize the power of AI to learn from human conversations and also learn how to respond.

On the other hand, a Conversational Agent is a software program that uses natural language to interpret and respond to any statement given by the user. A Conversational Agent is highly engaged and more personalized than a Chatbot. It assists the user in many activities like booking hotels or restaurants and helps to make a decision!

With all the advancements in AI, the key factor in the future will be the presence of Conversational AI everywhere around us. AI will assist humans in real-time through normal human interactions. Chatbots and Conversational Agents are replacing traditionally performed human jobs, like customer service agents, by chatting like humans and learning from their experience.

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